SoFre Brand Intelligence

Data & Privacy

Data Deletion Policy

We respect your right to privacy. This page explains what data we collect, how it is used, and how you can request permanent deletion of your data from our platform.

What Data We Store

  • Brand profile information (business name, website, contact email)
  • AI-generated social media content and post drafts
  • Uploaded media assets (images and videos)
  • Social media platform connection records (not passwords or tokens stored beyond session)
  • Campaign briefs and submitted client input
  • Knowledge base documents and URLs you have submitted
  • Usage and billing history associated with your profile

How We Use Your Data

Your data is used solely to power the SoFre Brand Intelligence platform — generating content, managing campaigns, and delivering reports. We do not sell, share, or use your data for advertising purposes. All data is stored securely and access is restricted to authorized platform administrators only.

Deletion Process & Timeline

Upon receiving your deletion request, we will send a confirmation link to your registered email address. Once confirmed, all your data — including brand profiles, generated posts, media assets, campaign records, and connection history — will be permanently and irreversibly deleted from our systems within 30 days.

Deletion is permanent. Once completed, your data cannot be recovered. If you wish to use the platform again in the future, you would need to start a new profile from scratch.

Request Data Deletion

Enter your email to receive a deletion confirmation link.

Data deletion is permanent and cannot be undone. A confirmation email will be sent before any deletion takes place.

For any questions about your data, contact us at hello@sofre.ca